SIDE-LOCK SOLID WOOD FLOORING MAINTENANCE
•Sweep or vacuum regularly, since built-up grit can damage the finish and surface of hardwood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.
•Remove spills promptly using a soft cloth and cleaning products
•Never mop or flood your floor with water or other products. This can severely damage the flooring.
•Do not use oil soaps, liquid or paste wax products or other household cleaners that contain lemon oil, tung oil or ammonia.
•Keep pets nails trimmed and paws clean and free of dirt, gravel, grease, oil and stains.
•Use a dolly and protective sheets of plywood when moving heavy objects.
•Make certain furniture casters and floor protectors are clean and operate properly minimum of 1" continuous width is recommended).
•Remove shoes with spiked or damaged heels before walking on the floor.
•Exposure to the sun and UV rays accelerates the oxidation and aging of hardwood and fabrics. This causes the stain and/or hardwood to fade and/or change color. We recommended you rearrange rugs or furniture periodically so the floor ages evenly.
•Your floor will wear more evenly if you use area rugs in heavily traveled areas and pivot-points (i.e. stair landings, room entries, etc.).
•Use dirt-trapping walk-off mats at all exterior doors to keep sand, dirt, grit, grease and oil outside.
LIMITED WARRANTIES
LIMITED LIFETIME WARRANTY
Yangzi warrants that your side-lock solid wood flooring will be free from manufacturing defects and, for the life of the product, when used under normal household conditions, will not:
•Warp
•Twist
•Separate at the plies due to glue bond failure
*”Normal household conditions” means those daily activities commonly associated with residential use and maintained according to Yangzi maintenance procedures.
Yangzi side-lock solid wood flooring products is warranted for a period of 15 years from the date of purchase for residential use and 10 years for commercial use.
LIMITED WARRANTY EXCLUSIONS AND CONDITIONS
•The Limited Warranties set forth herein apply only to flooring purchased from Yangzi. Proof of purchase is necessary to verify all warranty claims.
•The Limited Warranties do not apply to “seconds,” “off goods,” economy grade, cabin grade or shop grade products.
•The Limited Warranties apply only to the original purchaser and the original installation site, and are not transferable.
•The Limited Warranties do not cover conditions or defects, including buckling, caused by improper installation, the use of improper adhesives; inadequate, uneven or irregular subflooring or improper subfloor preparation; or by the failure to follow Yangzi’s installation guidelines.
•The Limited Warranties do not cover gapping of planks.
•The Limited Warranties do not cover construction related damage.
•The Limited Warranties do not cover planks that have been installed with obvious visual defects.
•The Limited Warranties do not cover noises, such as popping, crackling, or squeaking.
•The Limited Warranties do not cover damage caused by insects.
•The Limited Warranties do not cover conditions caused by improper use or maintenance, such as:
-loss of gloss or build-up of dulling film due to lack of maintenance or improper maintenance.
-damage resulting from failure to follow floor care instructions.
-marks, scuffs, scratches, gouges, dents or cuts, including without limitation, those caused by pets.
-damage caused by burns, flooding, fires and other accidents.
-damage caused by abuse (i.e. dragging objects across the floor without proper protection)
-wear caused by pebbles, sand and other abrasives.
-damage caused by caster wheels or vacuum cleaner beater bars.
-use of rubber backed mats, latex-backed or coco fiber mats or mats that are not labeled as “non-staining.”
-failure to support furniture with floor protectors that are at least one inch in diameter, made of non-staining felt or non-pigmented hard plastic, rest flat on the floor and are replaced regularly.
-Yangzi does not approve the use of steam based cleaners for hardwood floors.
•The Limited Warranties do not cover fading or discoloration from heat or sunlight.
•Wood is a natural product, Yangzi will not guarantee match of color, grain, or gloss of any plank replaced for any reason.
•The Limited Warranties do not cover variations of color, shade or texture of the flooring you purchase from those shown on samples or photographs.
•Use of Yangzi side-lock solid wood flooring in environments that are excessively dry, excessively humid, or prone to dramatic variations in humidity may result in small cracks in the planks which may affect your floor’s finish. This condition, known as “checking,” is not covered by the Limited Warranties.
